In what seems like an act of affinity, we got our family's first fur pal from Pet Master at Eastpoint. Before we collected our pup, Francis and his colleague Kat sent us updates through pictures and videos. On the day of bringing our pup home, Francis and his team did a great job helping us with the pet supplies. Additionally, the team had trained the pup to be pee pad accomplished and to listen to basic commands like sit. This takes a lot of effort and anxiety off owners even for us who previously kept dogs.

- QY Choo

I recently purchased my puppy from them, and before my family and I committed to it, I had been going down to the shop to handle and understand more about the care involved. All of their crew members were approachable, friendly and knowledgeable throughout my visits, which made the entire ordeal comfortable.

- Tan Warren

We visited after the usual viewing hours, but upon learning that we had come all the way from the north, the staff kindly allowed us to view the puppies. Eventually, we purchased a Pom girl. The staff were very loving towards our girl and patient when we asked questions. Highly recommended!

- Yw Z

Thank you Francis and team for the wonderful service. My wife and I bought a Dachshund puppy here, and the Pet Master team were super sincere and experienced in all the advice that they provided. Highly recommend this place to get a pet. Thank you so much!

-Kevin Ng

Would like to thanks Francis and team for attending and helping us to onboard our pet so swiftly and also giving us the after sales support! :)

- Hazel Lim

What an awesome team at Pet Master @ Eastpoint!! Francis, Joey and Emerson were so helpful. Francis and Joey guided us on every step on our journey of becoming pawrents. From the documentation up till bringing Nyla - our cocker spaniel puppy back from the pet shop was a breeze. Very friendly and compassionate. They also did regular follow ups, checking on Nyla which is very endearing. Thank you!!

- Shankari Ganapate

I have found my fur baby from Pet Master. Would like to thank Francis, Joey and Kat for onboarding us as fur parents to our baby. Advising us on what to do as parents and we have learnt a lot from them to be good parents to our fur baby. Always extending help when we need it and i can tell that they truly care. Cheers to the team’s dedication and the owner of the shop is also friendly. Highly recommend this shop because the right people are there which makes a huge difference.

- Sara

Got our cavachon at Pet Master - Bedok.. Great services from Ann.. she’s helpful/ friendly and attentive during the whole process .. thank you ☺️

- Lynn

Bought my adorable Cavachon 3 months old puppy from Pet Master Bedok. Went looking around many pet shops across Singapore but decided to purchase here due to two main reasons, of course the Cavachon was so cute but a big portion of the decision making was also how Ann make my family feel welcome and comfortable when discussing on the breed we should go for.

She is knowledgable and share alot on how to train, care and managing a new Cavachon puppy even before we decided to go with the male. She was frank about the male we selected as He is going to be slightly bigger than the siblings at the shop. It happens to be what my daughter was looking out for, a mid size dog that she could hug vs a minature.

Ann also taught us how to care for the puppy without having to spend lots on unnecessary stuff and was spot on regarding what a Vet will ask us to put our puppy on while a safer alternative is available from Pet master. Brought our puppy to the vet in the evening after collection while also reading up online. Ann was accurate on her recommendation on Do and Dont. Thanks and happy to have gotten our Cavachon from the outlet.

- Lincoln Cesea

I get the cutest and most cheerful puppy from PetMaster, good service, professional grooming service, reasonable price, highly recommended, thumb up!

- David Lim

We just got our first puppy from Pet Master! The staff and manager were very professional and helpful, patiently and effectively answering all the questions we had. Very happy to have this bubbly new addition to our family!

- Gan Eileen

Pet Master gave us the best gift and oppourtunity of our lives! Excellent support and love and aftercare from staff! Particularly Anne and her team! Thanks a lot!

- Vathana Sree

"Did you know that Francis from PetMaster was the person who took great care of me when I was a puppy before mama brought me home?

Francis said that working with pets is a great stress-reliever for him. Our little wagging tails brighten his day anytime! he enjoys sharing his knowledge to help pawrents decide which pets are best-suited for them. The work he does with pets keep him incredibly fullfilled.

Check out what more he has to say in my IG Stories!"

- oreosayhello

Throwback to the day we brought fluffy home! It was a great experience and learning opportunity! Thanks to the helpful and meticulous staff at @petmastersg who answered all our questions and gave us appropriate advice to ensure we were well equipped and prepared for fluffy :)

- Fluffy_kumar

Hi, here are a few photos of the female cocker spaniel we collected yesterday... her name is Pigeon

She is gorgeous~ we're in love already. Feel free to put some on ur website... I couldn't see how to add them

- Sophie Alison Borthwick

Hello Janet .. THANKS for the sale services on the day we bought this CKC puppy .U did and amazing job of explaining all that we need to know. And you helped us alot to buy ONLY the basic stuff needed for the new puppy and we love the way u treated the customers with love and good services And you told me that u will answer any questions should I have a problem settling my puppy at home and you and staff will always be there for us and the puppy any time. Your sale services is good with love and no over pressure

- mr singh

This is a great place to bring your dog for shopping! I am a new dog owner and always need advise on food and accessories for my maltipoo. The staff here at Pet Master @ Bedok are very warm, accommodating, and helpful! The team composed of Francis, Janet, Ann, and Wai Ling, are very accommodating and would provide us with any advise needed and are very patient with us. We've been to other stores, but we always come back here to shop and buy because it's such a pleasurable experience being in this shop with the welcoming touch of the staff! Thank you, Pet Master! Thank you, most especially to Francis, who we observed to be very accommodating to all customers, and not just us. He is a great asset to Pet Masters and is highly commendable!

- Joubert Uriarte